For all the items, the manufacturer offers a guarantee during 2 years. Therefore, every manufacturer offers a technical support for all our customers. You can contact the technical support at any time if your tool seems defective. Keep your purchase invoice and contact us if needed (for RUBI products).
Please note that the warranty only cover manufacturing defects of the product. This is not possible to invoke the warranty if the failure or damage of the tool is the result of an improper use, a lack of maintenance or care or any other action against his instructions.
Tools4Pro will deliver your order as soon as possible and according to the product information available on the website. If there is any issue on delivery and the product does not meet your expectations, you must contact us asap in order to find a solution.